FAQ
Honest answers about the formula, shipping, and returns.
Answers,
Without The Pitch.
01
Is niacinamide good for oily skin?
It's one of the best-studied actives for it. At 10% it regulates oil and reduces the look of pores.
02
When do I use it?
Morning and night, after cleansing, before moisturizer or SPF.
03
What do I layer it with?
Nothing required. If you run a moisturizer or SPF, they go on top. The serum goes first.
04
Will it dry my skin out?
No. Sodium hyaluronate keeps skin hydrated while it controls oil.
05
Is it fragrance-free?
Completely. No fragrance, no essential oils, no scent.
06
How long does a bottle last?
About 30 days at two taps a day. The pump meters the dose so you don't overuse it.
07
How long until I see results?
Less shine within days. Pore and tone changes over four to eight weeks of daily use.
08
Where do you ship?
The US in 24 hours, plus Canada, the UK, the EU, and Australia. Rates calculate at checkout.
09
Is the packaging discreet?
Plain box, plain wrapper. Nothing on the outside says skincare.
10
What's your return policy?
30 days. Used or unused, send it back and we refund the order. We pay the shipping label.